Shipping policy

Shipping Policy

We’re excited to get your gigglebox order on its way! Here’s what you need to know about how shipping works:

Processing Time

Orders are typically processed within [1-2business days] after payment is confirmed. Processing times may be slightly longer during sales, holidays, or busy periods—but we’ll always do our best to keep things moving.

Shipping Times

Shipping times vary depending on your location and the shipping method selected at checkout. All delivery timeframes are estimates, not guarantees, and are provided by our shipping partners.

Shipping Costs

Shipping costs are calculated at checkout based on your location, order size, and selected shipping option. Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless stated otherwise.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Delays & Carrier Issues

While we do everything we can to ship orders promptly, gigglebox is not responsible for delays caused by shipping carriers, customs processing, weather, or other events outside our control.

Lost or Damaged Packages

Once your order is handed over to the carrier, responsibility for delivery passes to them. If your package arrives damaged or appears to be lost, please contact the carrier directly first. If you need help, feel free to reach out—we’re happy to assist where we can.

Incorrect Shipping Information

Please double-check your shipping address at checkout. gigglebox is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.